Job Description
Assists the Property Manager in the day to day operation of the property by providing administrative support and maintaining general knowledge of the overall operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:·
Assists and administers lease agreements
Maintains quality tenant relations and builds positive relationships with tenants via phone or email. Inspect properties when directed by Manager
Assists with implementation of preventative maintenance programs working with Stiles Maintenance and Contractors
Collects monthly rent payments, contacts delinquent tenants
Follows up on all maintenance requests and assists tenants with operation questions and concerns
Assists in budget preparation, information gathering and data input
Assists in the preparation of new projects gathering information for operating and start-up budgets
Completes weekly timesheets
Completes the monthly reports for the Managers approval. Coordinate with Accounting Department on property accounting issues (i.e. rental charges, invoicing, reconciliation's, tenant billing and invoicing processing)
Process tenant reimbursements (card applications, invoices, conference room) to accounting and generate individual invoices for each tenant
Performs vacant space inspections
Monitor and dispatch maintenance services via Workspeed as necessary and advises manager of work activity
Complete Welcome Tenant Packages, Rental Commencement Letters and Tenant Space turnover
Coordinates tenant move-ins and move-outs
Maintain emergency notification list from tenants and vendors
Answer incoming calls
Open, date stamp, distribute daily mail
Order office supplies
Maintain office equipment leases; coordinate repairs
Maintain staff meeting minutes
Maintain inventory lists
Maintain filing current
Draft tenant newsletters
Responsible for maintenance of:
Emergency Procedures
Tenant Information Handbook
Standard Operating Procedures Manual
Emergency contact lists (tenant, vendor & staff)
Tenant & Vendor Insurance Reports
Tenant Occupational License
Review for accuracy:
Lease Abstracts
Lease Commission invoices / matches agreement
Maintains and Reports Risk Management Policies and Incidents – immediately upon occurrence
Verify completeness of property files and property binders
Maintains good relations with:
Tenants
Vendors
Brokers
Work with office members to achieve objectives
Prepare vendor contracts
Maintain vendors insurance current and consistent with contract requirements
Maintain vendor information
contract start date
certificate of insurance information
send W-9 to vendor for completion
File W-9 in binder and vendor file
Set up and maintain vendor files
Handle tenant complaints
Maintain key system logs
Ensure signage for new tenants is obtained
Code payables and input for manager’s approval
Set up and maintain lease and property files
Maintain tenant insurance current and consistent with lease requirements
Send and file tenant rent statements monthly
Initiate tenant lobby events
Order tenant anniversary lunches/gifts
Respond to tenant & vendor inquiries
Maintain and prepare security after hours log
Maintain tenant conference room reservations
Maintain and update cleaning log
Review security log and note items of concern and generate work-orders
Process card access applications and make cards
Other duties may be assigned which are consistent with the position.
EDUCATION and EXPERIENCE:
Minimum of an Associate’s Degree preferred. 1-3 years experience, preferably with Class A office buildings.
COMPUTER SKILLS:
Proficient in MS Suite, especially Excel (applicants will be tested).
Job Tags
Contract work, For contractors, Immediate start,