Bilingual Call Center Agent Job at Coforge, Augusta, GA

amNtVmJMVk1wQ2N2T2NnTk5JQno1c0lka3c9PQ==
  • Coforge
  • Augusta, GA

Job Description

Job Title: Bilingual Call Center Agent

Skills: Bilingual (English and Spanish)

Experience: 2-5 Years

Location: Augusta, GA

Job Type: Fulltime

We at Coforge are hiring for Insurance Call Center Agent with the following skills:

  • Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Experience taking bilingual inbound calls - English and Spanish.
  • Work account call queues call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.
  • Check insurance websites for proof of coverage and printing proof for data entry.
  • Contact agent to verify Break in Coverage (BIC) dates.
  • Assist Customer Service Coordinator as needed.
  • Help in all other (non-assigned) queues for accounts when needed.
  • Attend departmental meetings as requested.
  • Maintain appropriate, professional working relationships with clients and other employees.
  • Other related projects as assigned.

Job Tags

Full time,

Similar Jobs

DSJ Global

Director of Supply Chain Job at DSJ Global

 ...Position Overview Our client, a leading retail company , is seeking a Director of Supply Chain to lead and optimize all aspects of their supply chain operations. This strategic role will oversee procurement, inventory management, logistics, distribution, and vendor... 

Insight Global

Computer Numerical Control Machinist Job at Insight Global

 ...per week. Benefits: Medical (BCBS, approx. $157/month). 401(k) eligibility after 6 months (25% match on 6%). Performance bonus (Christmas). No sign-on bonus; competitive compensation structure. Additional Perks Modern facility with a fresh workspace.... 

Roth Premium Foods

Maintenance Mechanic Job at Roth Premium Foods

 ...Job Summary We are seeking a skilled and safety-focused Maintenance Mechanicto join our team in a dynamic food processing environment...  ...repair capabilities for electrical and mechanical system High School Diploma or GED. Minimum of 3 years' experiencein... 

Sonata Software

Senior Scrum Master Job at Sonata Software

 ...Contact Centres, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms. Job Title- Sr. Scrum Master/Product Owner Data Location- Berkeley, NJ Type of Hire Fulltime Roles and Responsibilities Lead Agile delivery... 

Herspiegel

Senior Consultant Job at Herspiegel

 ...Description: Senior Consultant, Patient Services Herspiegel is a global life sciences consultancy that guides pharmaceutical and biotech companies through their most decisive momentspowering commercial success and expanding patient access. From early asset strategy...