Job Description

Why Join Us?Looking to build your career in a supportive and engaging environment? We're seeking a Customer Service Representative to provide outstanding support and service to clients. If you thrive in a remote work setting and enjoy helping others, this is a fantastic opportunity to grow in a dynamic role.

What You'll Do:

As a Customer Service Representative, you'll be the first point of contact for clients, ensuring their questions are answered and concerns are addressed efficiently. Your role will include:

Responding to client inquiries and resolving issues over the phone.

Accurately entering and processing documentation in the system.

Following company guidelines and maintaining professionalism in all communications.

Collaborating with your team to achieve customer service goals.

Why You'll Love This Role:

Growth Potential: Opportunity for a temp-to-hire transition, with an estimated end date of October 2026 and potential for permanent placement.

Work-Life Balance: Monday to Friday schedule, 9:00 AM - 5:00 PM EST (1-hour lunch break).

Remote Flexibility: Work from home while being part of a supportive team (must be based in the Greater Cleveland area).

Recognition for Excellence: Performance is measured by client satisfaction, giving you a chance to showcase your customer service skills.

What We're Looking For:

Education: High School Diploma or GED (required).

Experience: At least 2 years of customer service experience (preferred).

Tech Skills: Proficiency in Microsoft Office (Excel, Word, Access).

Attention to Detail: Strong accuracy in data entry and documentation.

How to Apply:

If you're ready to take the next step in your career, we'd love to hear from you! Submit your application and resume today.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. Qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Employment Type: Full-Time
Salary: $ 18.00 Per Hour

Job Tags

Permanent employment, Full time, Temporary work, Remote job, Work from home, Monday to Friday,

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