CSR Job at Pyramid Consulting, Inc, Jefferson City, MO

amMrZGI3aEVvaVFvTmNVSU5ZWng1c0lmbUE9PQ==
  • Pyramid Consulting, Inc
  • Jefferson City, MO

Job Description

Immediate need for a talented CSR. This is a 06+months contract opportunity with long-term potential and is located in Jefferson City, MO (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-65700

Pay Range: $15 - $16.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Shift: Monday- Friday (9:30 am-6:00pm)
  • Answers calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services.
  • Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance in various applications.
  • Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided.
  • Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements.
  • Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates.
  • Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals.
  • Refer families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary.
  • Meets or exceeds daily standards for performance, accuracy, customer service, and quality.
  • Participates in training activities as needed.
  • Performs other related work as assigned

Key Requirements and Technology Experience:

  • Key Skills; Call handling
  • Customer Service
  • Microsoft Office experience (Outlook, Word, Excel, etc…)

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

Job Tags

Contract work, Local area, Immediate start, Shift work, Monday to Friday,

Similar Jobs

Multiview

Digital Media Sales Representative Job at Multiview

 ...dedicated 20 years to providing high-quality digital media solutions to the B2B industry. As a leading digital publisher and marketing company, we unite buyers and sellers to...  ...Excel, Word, Outlook) Completion of sales internship or 1+ years of direct Sales experience... 

NUHW - National Union of Healthcare Workers

Union Representative / Organizer Job at NUHW - National Union of Healthcare Workers

 ...NUHW National Union of Healthcare Workers Union Representative / Organizer For covering Humboldt County, CA The National Union of Healthcare Workers (NUHW) is searching for a talented, hard-working individual committed to building a powerful and democratic... 

Capstone Search Advisors

Safety Manager Job at Capstone Search Advisors

 ...EHS Manager to lead and implement environmental, health, and safety strategies across our operations. The ideal candidate will ensure...  ...federal, state, and local environmental and safety regulations (e.g., OSHA, EPA). Lead risk assessments, safety audits, and incident... 

Confidential Posting

Laboratory Operations Manager Job at Confidential Posting

 ...Laboratory Operations Manager to oversee daily operations and drive growth for services organization. Must possess both foresight and vision to develop the lab and collaborate closely with sales partners to implement plans successfully. As Laboratory Operations Manager... 

Schulte Hospitality Group

Food & Beverage Director Job at Schulte Hospitality Group

 ...Collegiate Hotel Group is seeking a Food & Beverage Director to join Graduate by Hilton Bloomington and its brilliant team of...  ...areas of cost control with consistent focus on cost of inventory, sales, and payroll Increases level of guest satisfaction by delivery...