Help Wanted: Customer Service Manager – Kabinart (Nashville, TN)
Are you a high-energy leader with a passion for delivering an exceptional customer experience ? Kabinart, a leading kitchen cabinet manufacturer based in Nashville, TN, is seeking a Customer Service Manager to oversee and grow our customer service team.
About the Role:As the Customer Service Manager , you will lead a team of three employees (with plans for expansion) and play a key role in hiring new team members. Reporting directly to the SVP of Sales & Marketing , you will be responsible for:
✔️ Ensuring a seamless and positive customer experience
✔️ Managing customer interactions, order processing & scheduling
✔️ Following up on warranty issues and resolving concerns
✔️ Learning the kitchen cabinet industry and manufacturing processes
✔️ Collaborating with the engineering team to process orders accurately
What We’re Looking For:✅ Strong leadership skills – ability to manage and grow a team
✅ Passion for customer service and delivering top-tier support
✅ Ability to learn and understand manufacturing processes
✅ Excellent communication, problem-solving & organizational skills
✅ A team player who thrives in a fast-paced, on-site environment
Why Join Kabinart?✔️ Be part of a growing, family-oriented company with a strong industry reputation
✔️ Direct impact on improving customer experience and business operations
✔️ Opportunities for growth and leadership development
📍 This is an on-site position at our Nashville, TN headquarters.
If you're ready to lead and enhance our customer service operations, apply today! Send your resume and a brief introduction to bnussbaum@kabinart.com.
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