MAU is hiring a Customer Service Manager for Mannington Mills in Calhoun, GA. As a Customer Service Manager, you will oversee customer service operations by hiring, training, and leading teams, ensuring high service standards, resolving escalations, analyzing key metrics, optimizing budgets, refining processes, enforcing policies, and collaborating with other departments to enhance the overall customer experience. This is a direct-hire opportunity.
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MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.
All Applicants must submit to background check and drug screening
Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position
EOE
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