Customer Service Representative Job at Insight Global, Wayland, MI

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  • Insight Global
  • Wayland, MI

Job Description

Must Haves:

  • 1-2 years of office customer service experience
  • High School diploma
  • Exceptional customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Ability to multi-task in a fast-paced environment
  • Bilingual in Spanish is preferred

Day to day:

• Interacting with customers at the counter

o Includes members, vehicle owners, transporters, insurance adjusters/inspectors, sellers

• Understanding the virtual queue

• Taking payments

• Pulling and filling out titles

• Completing the title to member process in the system

• Other tasks as needed - some examples include the following:

o Pull/mail license plates and personal items

o Follow up for vehicles being dropped off

Job Tags

Work at office,

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