IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
The Epoch Times's sister media, NTD DC Bureau, is seeking a skilled and experienced photojournalist to join our team and cover news events, both live and recorded, around Washington, DC, including Capitol Hill, the White House, and various other government agencies. ...
...Description We are looking for a passionate Health and Wellness Coach to join Bedford Stuyvesant Family Health Center in Brooklyn. As a Health and Wellness Coach, you will play a crucial role in promoting healthy lifestyles and empowering individuals to make positive...
...2004, BCE has completed more than $57 billion in real estate transactions. Position Overview Were seeking a Transaction Analyst to join our Century City team. Reporting to the Senior Director of Transactions, this role supports all aspects of multifamily property...
...partner with a growing multi-site pediatric dentistry office in the New Castle area to recruit a dedicated, Full-time or Part-time, Dental Assistant . This is a unique opportunity to join a family-focused practice that prioritizes excellence in patient care, teamwork,...
...Community hospital looking to bring on Pharmacy Manager! Sign On Bonus! Full relocation! Experience: 23 years of current acute care hospital experience is required. Leadership: Lead, Supervisor, or Manager-level experience is preferred. Location: Must be open...