Job Description

The Construction Applications Analyst (Business Systems Analyst - Construction Applications) will directly support Suffolk’s business applications. Applications include the Procore, Primavera P6, Autodesk and related third party applications that enable the construction process. This person will work closely with business users and will be responsible for resolving Tier III help desk tickets as well as implementing new capabilities.

Responsibilities:

• Provide day to day support and troubleshooting of user and application problems within the Project Management, Field Management and Operations Support teams.
• Provide functional and technical support to the Construction Operations area, in the analysis, design, development and implementation of business processes and applications.
• Participate with other IT staff and internal business partners in new product reviews, tests, and pilots.
• Document system functions and processes for the Technology group as well as selected items for our internal business customers.
• Provide troubleshooting support on processes and systems issues.
• Collect and analyze business requirements for multifunctional projects to provide the best solution for business needs.
• Identify operational inefficiencies, conflicting business practices and integration issues, and participate in evaluation of alternative solutions.
• Develop business relationships and integrate activities with other IT colleagues to ensure successful implementation and support of projects.
• Foster and maintain good relationships with internal business partners and IT colleagues to meet expected customer service levels.
• Ensure through the development and execution of testing plans that production issues are minimal after implementation of new enhancements, changes, or upgrades.
• Develop and support ongoing user training to ensure all functional users understand the application capabilities and leverage system capabilities to deliver the optimal user experience to the Finance team

Qualifications:

• Project management and Procore experience required.
• Bachelor's degree: Major or Minor in Information Systems preferred.
• 2+ years of professional experience supporting business applications.
• Bachelor’s degree in Information Technology, Construction Management, Business, or related area is strongly preferred.
• Experience with Construction Operations and other supporting construction applications.
• Experience with relational database concepts, PL/SQL, and related development tools a plus.
• Experience in construction industry a plus.
• Strong verbal and written communication skills.
• Self-motivated and organized with the ability to work with minimal supervision.

EEO Statement:

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

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