Job Description

Office Administrator

Location: Charlotte, NC (Hybrid – 4 days on-site, 1 day remote)

Reports to: Director of Operations, North America

About Us

Schleich USA, Inc. is the North American subsidiary of a beloved global toy company with nearly 90 years of history and a presence in over 70 countries. We’re known for our high-quality figurines and playsets that inspire imagination and storytelling. We’re now seeking a service-minded and detail-oriented Office Administrator to support the smooth operation of our North American headquarters in Charlotte, NC.

This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys ensuring that everything runs like clockwork—from coordinating meetings and business travel to managing facilities and vendor relationships.

What You’ll Do

Office & Facility Management (40%)

• Ensure the office remains organized, stocked, safe, and functional
• Liaise with building management, external vendors, and service providers
• Maintain kitchen supplies, equipment inventory, and general office needs

Travel & Event Coordination

• Coordinate domestic and international travel (flights, hotels, transportation, visas)
• Manage expense reports and reimbursement tracking
• Support logistics for internal events, offsites, and team gatherings

Meeting & Technical Support

• Schedule meetings and manage room reservations and set-ups
• Ensure all conference rooms are equipped and functional (microphones, AV tech, etc.)
• Troubleshoot or escalate technical issues as needed

Compliance & Administration

• Handle indirect purchasing and vendor documentation
• Support local/state safety compliance documentation, insurance and certification tracking
• Maintain key administrative records

What You’ll Bring

• 3+ years of experience in office administration, operations, or a similar role
• Excellent organizational and multitasking skills
• Strong communication and interpersonal abilities
• Proficiency with Microsoft Office Suite and comfort with virtual meeting tech
• Ability to work proactively, independently, and with professionalism
• Previous experience with vendor coordination or facility management is a plus

Why Join Schleich?

We offer a competitive and employee-first benefits package , including:

• 6+ weeks of paid time off (vacation, sick leave, holidays)
• FREE medical, dental, and vision insurance for you and your dependents
• 401(k) plan with company match
• Parental leave, life and AD&D insurance
• Unlimited access to online professional development
• Casual, pet-friendly, and creative office environment
• Generous employee discounts, tuition reimbursement , and more

Plus: the opportunity to work at a purpose-driven company that has inspired generations of children and adults with high-quality, meaningful play.

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