Job Description

OUR COMPANY

SH Hotels and Resorts management company operates upscale, lifestyle, and luxury 1 Hotels, Baccarat Hotels, Treehouse Hotels and SH Collection properties. Every day, over 2,000+ team members work together in synergy to create impactful memories by offering an unrivalled level of service and create a sense of feeling at home for our guests at our hotels.

Our success is driven by our passionate, skillful team members who embody the SH Hotels & Resorts core values; we share a common goal to protect our earth, and to love the people who inhabit it. Our mission to find talent is simple. We seek to hire thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve our fundamental cause – do all the good we can.

OUR OPPORTUNITY

It’s an exciting time at Treehouse Silicon Valley in Sunnyvale, CA!

Here’s what we’re currently looking for: People Operations Coordinator

What is this role all about?

This role plays a critical part in ensuring the seamless operation of the People Department. This position is responsible for a variety of administrative tasks, recruitment support, onboarding activities, system management, and team member engagement initiatives. The ideal candidate is detail-oriented, highly organized, tech-savvy and capable of managing multiple priorities while delivering service to our team members.

What does this person actually do? Here are some examples:

Administration

• Manage all general filing (e-files and hard copies) securely.
• Prepare team member communications such as birthday and recognition announcements.
• Handle employment verifications.
• Oversee any generic People Operations email accounts and respond to inquiries. (Recruitment, Internships)
• Compile and distribute a People Operations newsletter.
• Assist with Benefits Administration (Leave of Absence, ad-hoc reports)

Recruitment & Onboarding

• Assist with candidate reference checks and background screenings.
• Support the pre-hiring and onboarding processes, ensuring timely communication and documentation. (Scheduling Interviews, New Team Member Announcements, Training Agenda)
• Administer HRIS system updates and ensure the completion of I-9 documentation. (Internal Transfers)

HRIS & System Administration

• Input team member changes in the HRIS system (Onboarding, One Time Payments, Benefits, Transfers)
• Generate and distribute monthly reports.
• Track training completion and acknowledgments in the Learning Management System (LMS).

Special Events & Recognition

• Source vendors and support for "Pay It Forward" events.
• Assist with planning and executing team member events as needed.

Must-Have’s and Nice to Have’s

• Passionate about people, culture, organization and details with a minimum of 2 years of similar work experience with People Operations functions including establishing processes, HRIS System (Workday) and other day-to-day operations.
• Prior experience in a fast-paced environment.
• Strong organizational skills and extreme attention to detail, ability to multi-task and be a team player.
• Excellent verbal and written communication skills are required to facilitate clear and concise communication with a high level of professionalism.
• Hospitality experience is desirable but not required.
• Must possess legal work authorization to work in the United States.
• Overall, a person who works well with others.
• Bilingual in Spanish and English is a plus.

SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.SH Hotels and Resorts conduct background checks in compliance with California law and participates in E-Verify.

SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

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