Job Description

Receptionist – Las Olas Office

Status: non-exempt

Location: On-site

Immediate Supervisor: EA/Personal assistant to President

JOB OVERVIEW:

Job Summary: As a receptionist, you will be the first point of contact for visitors and clients, providing a positive and professional impression of the company. Your primary responsibilities will include greeting and assisting visitors, managing phone calls, handling administrative tasks, and ensuring the smooth flow of daily operations at the front desk.

Key Responsibilities:

Key Responsibilities:

1. Greeting and Welcoming Visitors:
   • Warmly welcome and assist visitors, clients, and employees as they arrive at the office.
   • Direct visitors to the appropriate person or department and provide necessary information.
   • Order catering and doing event planning as needed for meetings.
2. Answering and Directing Phone Calls:
   • Manage and route incoming calls to the appropriate individuals or departments.
   • Take accurate messages and ensure timely delivery to the intended recipient.
3. Administrative Support:
   • Perform various administrative tasks such as photocopying, filing, data entry, and organizing documents.
   • Assist in scheduling appointments and maintaining calendars for key personnel.
4. Maintaining a Clean and Organized Front Desk:
   • Keep the reception area tidy and presentable.
   • Monitor and replenish office supplies as needed.
5. Handling Mail and Deliveries:
   • Receive and distribute mail and packages to the appropriate recipients.
   • Coordinate outgoing mail and packages as required.
6. Providing Information:
   • Offer basic information about the company, its products, and services.
   • Assist in providing directions and information about local amenities.
7. Security and Access Control:
   • Monitor and control access to the premises.
   • Issue visitor badges and maintain a log of visitors for security purposes.
8. Communication Liaison:
   • Act as a liaison between different departments and communicate relevant information to the appropriate parties.
9. Problem Solving:
   • Handle inquiries and resolve issues promptly and professionally.
   • Escalate matters to the appropriate personnel when necessary.
10. Collaboration:
    • Work collaboratively with other administrative staff to ensure seamless office operations.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration or a related field are a plus.
• Proven experience as a receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Proficient in the use of office equipment and computer applications (e.g., Microsoft Office Suite).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle stressful situations with composure.
• Knowledge of basic office procedures and customer service principles.

The receptionist plays a crucial role in creating a positive and welcoming environment for both internal and external stakeholders.

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