Job Description

Ready to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Are you a dynamic and results-driven individual with exceptional communication skills?

The Galactic Telemarketer position might be right for you.

We are seeking a Telemarketer - Partner Engagement Specialist to join our team and help us expand our partner base in the managed services providers sector. If you're passionate about building relationships and driving business growth, we want to hear from you.

Permanent, remote-only position, applicants must have US citizenship for this role

Must be able to travel (4 events per year)

Your MISSION

Your day-to-day will focus on cleaning lists, and engaging MSP prospects and partners to get them to take action. Set appointments, gather leads, and get them moving on their Galactic journey.

To be successful, you will need to consistently manage a list and be able to follow a script or talk tracks to get cold leads, warm leads, and Galactic partners interested in engaging with us. Help move them into and through our active sales pipeline.

The ideal candidate will have experience in B2B telemarketing, a proven track record of managing a call list, and the ability to thrive in a fast-paced environment.

This is achieved by fulfilling a variety of responsibilities:

• Initiate outbound calls to decision-makers in managed services providers.
• Follow provided scripts and workflows to deliver compelling messages.
• Identify and qualify potential partner leads.
• Maintain accurate records of interactions in our CRM system.
• Nurture leads through follow-up calls and emails.
• Encourage prospects to take action and convert them into partners.
• Provide regular reports on call outcomes and lead status.
• Collaborate with the marketing and product teams to improve strategies.
• Ensure compliance with telemarketing regulations and ethical standards.

That sounds great and all, but what do you need to be successful in this position?

• Excellent verbal communication skills.
• Minimum 3 years telemarketing experience in a B2B sales setting.
• Must have Hubspot Experience.
• Ability to follow scripts and workflows.
• Persistence and resilience in a fast-paced environment.
• Basic computer skills and familiarity with CRM software.
• Empathy and understanding of customer needs.
• Knowledge of telemarketing regulations is a plus.
• Prior telemarketing or sales experience preferred.

Benefits:

• Healthcare: Health, Dental, and Vision (Galactic covers all premiums)
• 401K (with 3% employer match)
• Flexible schedule and paid time off
• Permanent, remote-only position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!)

About Galactic:

Galactic Advisors is here to assist, advise, and educate Managed Service Providers (MSPs) on how to best protect their clients from cyberattacks. We provide tools and assessments to help MSPs determine just how vulnerable they and their clients are to attack, and strategies to improve and build out their cyber stacks.

We’re an agile, fully-remote company, and we’re growing fast. We all want to make a difference in our company's mission to help protect a Million people.

• We’re looking for people who:

Take Extreme Ownership: Our team owns their issues, successes, and challenges. We have grit and step up to the plate. We look for ways to say, yes – we can do that.

Do It Better: We constantly look for ways to make life easier (and fun), often through process improvement, and automation.

Make It Fun: If it isn’t fun, it isn’t worth doing. Even the hard stuff is fun to do if you have the right mindset and the right people around you. Doing it better and making it fun go hand in hand.

• Do The Right Thing: It’s much harder than sitting back or cutting corners—that is why it’s called the right thing, rather than the easy thing.

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