Job Description

Position Purpose: The primary purpose for this position is to maintain the security of lottery drawings and the instant ticket product as well as the safety of TEL employees, equipment, and building facilities. Responsibilities include monitoring lottery drawings, preparing stolen ticket reports, operating the physical security system, providing security escorts, processing identification badges for staff, contractors and visitors, and maintaining applicable records.

Major Tasks, Responsibilities and Key Accountabilities: The following duties are normal for this job and should not be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Monitors and assists with the random number generated drawings for the TEL’s on-line games and the subsequently televised animated version of the drawings
• Prepares for and assists with lockdown procedures for the corporation’s multi-jurisdictional on-line lottery games
• Ensures the proper and timely delivery of on-line gaming reports; retrieves game reports from the on-line vendor, relays figures generated by the on-line vendor to the TEL data center
• Routinely visits the on-line vendor’s warehouse to inventory and supervise destruction of ticket stock
• Prepares stolen ticket reports, enters data into the security case management system and blocks stolen tickets in the on-line vendor’s computer system
• Assists with inspections at on-line and instant ticket vendors’ warehouses to ensure compliance with TEL policies and procedures
• Operates the physical security monitoring system
• Processes and controls access badges and identification cards
• Prepares special reports utilized for security monitoring, i.e., card reader reports, access level reports, employee file reports and daily activity reports
• Assists TEL security investigators and local law enforcement with active cases
• Provides security and other needed assistance with TEL sponsored events and daily mail runs
• Assists with investigations of violations and misconduct against the TEL and investigations regarding security matters when physical security system records and other related information is required
• Confers with retailers, contractors, and other TEL staff, as necessary, to receive and relay information, answer inquiries, and provide assistance
• Ensures compliance with physical security policies and procedures in every aspect of the corporation’s operations

Education and/or Experience: High School diploma (or GED) required. Additional training in security, access control systems, computer applications or another related field preferred. Working knowledge of Microsoft applications required. One year of security/law enforcement or lottery experience preferred; excellent written and verbal communication skills a plus, along with good organizational skills and the ability to follow instructions and complete tasks.

Other Qualifications: Must be able to travel intra-state using company vehicle. Must maintain a valid Tennessee Driver’s License at all times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of this job, the employee is frequently required to stand; walk; sit; demonstrate dexterity, handle or feel; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 50 pounds. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. The noise level in the office is usually moderate.

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