Job Description

ABOUT WRIGHT SERVICE CORP.

Wright Service Corp. is an employee-owned company and industry leader in environmental services, including vegetation and forest management, sustainability consulting, landscaping, and tree care. Headquartered in Central Iowa since 1933, the Wright family of companies includes well-known brands like Wright Tree Service®, Wright Outdoor Solutions®, and Spectrum Resource Group.

JOB SUMMARY: The Training & Development Business Partner I – Business Systems & Operations will support operating company training, compliance focused training, as well as new and existing business systems training for employees within the family of companies.

ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

• Understand business needs and help drive training and development initiatives by partnering with stakeholders and subject matter experts across the organization.
• Conduct needs assessments when working with operating companies and/or departments to identify training gaps to then identify and procure or design and develop effective training programs to address needs.
• Monitor and evaluate training programs to ensure they are current and effective.
• Develop project plans, storyboards, and scripts for eLearning and video trainings.
• Create, revise, and maintain eLearning and eLearning content using Articulate 360 and other eLearning platforms.
• Integrate emerging instructional methods and technologies into eLearning.
• Create and capture multimedia and video products for use in trainings and then manipulate and edit digital imagery, video and audio for online trainings.
• Develop graphics and design materials for classroom-based training and online training (eLearning and video) including instructor guides, student guides, and PowerPoint presentations.
• Apply creative design to the discipline of instructional design with an emphasis on multimedia.
• Develop instructional programs that leverage new technologies and multimedia.
• Apply interactive design and learning principles to instructional solutions for adult learners.
• Deliver virtual and in-person classroom trainings, including new employee orientation.
• Create and maintain course evaluations and transcript reports for online and classroom training courses; compile and communicate these to measure training effectiveness.
• Collaborate with other Training & Development team members on new, innovative ways to maximize training effectiveness.
• Review all training materials for accuracy before approving and publishing to users.
• Support, actively participate, and act in accordance with Wright’s culture of safety and employee ownership.
• Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
• Maintain regular and punctual attendance at work and meetings.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Position may require some outside travel.

JOB REQUIREMENTS:

• Bachelor’s degree in instructional design, education, communication, or a related field.
• 1-2 years’ experience directly related to the essential job functions specified.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Possess strong knowledge and application of adult learning theory and instructional design principles, with a focus on learning technology and virtual facilitation.
• Strong working knowledge of Microsoft Office tools.
• Knowledge of various authoring and eLearning development tools preferred.
• Ability to work autonomously, under general direction.
• Possess strong communication, presentation, and public speaking skills.
• Ability to translate technical terminology into readable content.
• Possess high creativity skills with the ability to think outside of the box.
• Ability to handle multiple projects simultaneously within established time constraints.
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.
• Proficiency in Spanish is a plus.

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