Job Description

The Travel Coordinator position is responsible for securing reservations for flights, cars, and hotels for Hayes Locums employees, consultants, and physicians. Travel Coordinators provide exceptional service and product knowledge within an office-based team and have the ability to multi-task.

On-site until training is completed. Once training is complete you will earn a hybrid day once per week.

Essential Duties and Responsibilities :

• Partner with Assignment Coordinators and Inside Sales consultants to make professional and accurate business travel arrangements, including air, car, hotel, and ground transportation for travelers.
• Confirm travel requests via request forms.
• Complete and send credit card authorizations as needed.
• Track physicians credentialing process to ensure flights are booked accordingly.
• Work with the accounting department to ensure all travel costs are accounted for and billed to the appropriate party.

Education and/or Work Experience :

• Bachelor’s Degree or experience in lieu of education.
• Minimum of 2 years of experience in a professional office environment providing customer service in the travel or hospitality industry.
• 1-3 years of experience in a native Sabre is highly preferred!
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Demonstrated process orientation.
• Proven time management skills focusing on urgent and overlapping deadlines.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Hayes Facts:

• We finished 2024 generating around $280 million in gross revenue and project to be at $300M for 2025, with an estimated 7-10% growth each year
• Debt-free company
• Just celebrated our 12-year anniversary
• Won five consecutive globally recognized Training Awards and currently hold the #2 position among Top Training organizations in Florida
• Recently ranked the 5th largest Locum Tenens Agency
• Started with 4 employees and we now have over 300 employees, with 50% headcount growth over the last 2 years

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