Job Description

Key Responsibilities:

• Lead, train, and mentor warehouse associates, ensuring adherence to standard operating procedures and company values.
• Perform warehouse functions as needed, including order processing, routing, and documentation.
• Utilize WMS to manage operations, track shipments, and maintain accurate records.
• Monitor workflow and provide daily updates to management on work activities and volumes.
• Assist in developing staffing plans and work schedules to optimize efficiency.
• Ensure compliance with company policies, customer requirements, and quality standards.
• Conduct team meetings and provide constructive feedback to staff.
• Communicate effectively with supervisors, team members, peers, and external customers.
• Handle customer inquiries and resolve shipment or receipt discrepancies as needed.
• Open and close the warehouse facility and respond to security alarms.
• Perform additional warehouse duties as assigned.

Qualifications:

• High school diploma or equivalent required; some college coursework preferred.
• 2–4 years of leadership experience in warehouse operations (Team Lead or Supervisor).
• 2–4 years of experience using an electronic Warehouse Management System (WMS).
• 3–5 years of experience operating material handling equipment, including lift trucks and pallet jacks.
• Ability to obtain and maintain lift truck certification in accordance with OSHA standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to lift or move items up to 50 pounds.

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