Job Description

JOB- Upscale Event Manager- Cescaphe Event Group, Philadelphia, PA

In the Philadelphia region, Cescaphe is universally recognized as the gold standard for weddings—a name synonymous with style, panache, and perfection in everything it does. Even now, Cescaphe is continually refining and redefining the wedding experience for newer generations of brides, grooms, and celebrants.

We create once-in-a-lifetime, distinctive events with genuine care and passion, treating our guests like family as we exceed their expectations.

We're seeking an enthusiastic and detail-oriented event manager to grow with our premier wedding brand and team! (55K-65K, plus bonus and client tips)

If you have experience in the fine dining hospitality industry and enjoy exceeding people's expectations for their special events. In that case,   this is a fantastic opportunity to expand your skills and knowledge, creating our clients' dream events to host their most special life memories.

You'll be joining a team of award-winning Event Directors to learn from the industry's best of the best.

The perfect candidate will join a Cescaphe Event Group property that fits best with their background.

Duties:

• Develop, oversee, and coordinate the exquisite events.
• The Event Manager will become the client's primary point during event days.
• Led a team of talented, trained staff
• Achieve excellent event execution
• Work with FOH employee management
• Guiding the culinary team to ensure the best cuisine is executed for guests
• Oversee the venue's cleanliness and organization to shine.
• The Event Manager will collaborate with the culinary and operations teams and outside vendors to ensure successful event execution.
• Responsibilities include handling paperwork, maintaining effective communication, and being flexible to perform additional duties to meet business needs.

The perfect candidate for this role will be offered a competitive salary, bonus structure, 401k with company match, health, dental, and vision insurance, paid time off, and flexible spending accounts for full-time team members. This position requires weekend availability. Enthusiastic candidates passionate about the event industry and eager to grow in their careers are encouraged to apply.

Qualifications

• Education: Four-year degree or equivalent experience
• Certificates/Licenses: RAMP Certification within 90 days of hire
• Work Experience: At least two years of related experience and training
• Freedom from illegal use of drugs and freedom from use and effects of use of drugs and alcohol in the workplace.

Product

• Thoroughly collects all pertinent client information and communicates with appropriate departments.
• Remains active in communication with the client to ensure the planning timeline is adhered to and all questions are thoroughly answered.
• Educates and guides clients in decisions that will benefit their event and CEG.
• Ensures all discussed items during event coordination and after the meeting are accurately, thoroughly recorded, and communicated to all necessary departments.
• Conducts post-document discussions with the client; changes the specification sheet as necessary.
• Directs the set-up and breakdown of assigned events, including, but not limited to, the cleanliness of the overall venue, proper storage and organization of items, and reporting/recording lost/found items.
• Oversees set up and execution of food service and courses; provides necessary feedback to appropriate individuals (i.e., Chef, Operations) to maintain standards.
• Adheres to all job-relevant manuals, checklists, and standard operating procedures.

Quality of Judgment/Decision Making

• Makes sound decisions by considering all facts, areas, and people affected or involved.
• Makes effective and timely decisions, especially in high-priority and stressful situations.
• Involves others in decision-making processes, exercising discretion in disclosing information.
• Defines, anticipates, and prevents problems; overcomes obstacles and generates alternative solutions.

Customer Service/Business Development

• Answers questions regarding event details such as food and beverage items, linens, and floor plan layouts. It also connects with vendors to communicate restrictions and accommodations promptly.
• Ensure the client receives clear and open communication about all aspects of their event to guarantee client satisfaction.
• Ensures clients and guests feel welcome and are always given responsive, friendly, and courteous service.

Employee and Management Interaction

• Assists in training and development of event personnel (i.e. servers, maître d', etc.)
• Follows up with the Event Coordinator to ensure all information is understood.
• Establishes and maintains effective relations with both co-workers and managers.
• Maintains effective transition of clients and information from the Event Coordination meeting and afterward to all other relevant departments.
• Balances teamwork and individual responsibilities.
• Gives and welcomes constructive feedback.
• Puts success of team above personal interests.
• Able and willing to fill in as needed, with or without request.

Planning and Organizing

• The organization utilizes objectives, schedules, policies, and procedures to achieve the desired productivity levels.
• Develops policies and procedures to enhance and measure quality.
• Maintains well-organized files and materials, creating a productive and efficient work environment.
• Works with management to coordinate training as needed to meet business needs.

Communication and Professionalism

• Consistently adheres to Mission Statement and Core Values.
• Expresses thoughts and ideas in written and verbal form and a clear, effective, and respectful manner.
• Exhibits good active listening and comprehension skills; speaks clearly and audibly.
• Conveys information, decisions, or problems to appropriate parties on time; refrains from distorting information.
• Consistently adheres to company dress code and keeps self well groomed.
• Consistently arrives for work and is on time, ensuring work is covered when absent.
• Treats others with respect.
• Keeps commitments.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year + great bonus insentive program

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Related: 4 years (Required)

Work Location: Multiple locations

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