Customer Success Manager Job at Odoo, San Francisco, CA

aThHVWI3QkVvaU12TXN3SU1ZRjk3TWtkbWc9PQ==
  • Odoo
  • San Francisco, CA

Job Description

Customer Success Manager

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the job:

Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.

The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.

We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities:

  • Contact customers currently using Odoo
  • Analyze clients' business operations and drive adoption
  • Execute all phases of a subscription renewal plan
  • Build and maintain relationships with clients
  • Empathize with customer needs
  • Be part of the entire sales cycle

Qualifications and Requirements:

  • Bachelor's Degree
  • Experience negotiating and closing new business
  • Passion for software products
  • 1-2 years experience in sales
  • Proficiency in G-Suite applications preferred
  • Excellent communication skills
  • Proven track record of exceeding quota

Nice to Have:

  • Experience with ERP
  • Experience in a SaaS company
  • Available immediately
  • An affinity for business operations
  • Additional languages

Compensation and Perks:

  • Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
  • $100 towards a work-from-home office setup
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Tags

Holiday work, Immediate start, Remote job, Work from home, Home office, Work visa,

Similar Jobs

GAT Airline Ground Support

Administrative Assistant Job at GAT Airline Ground Support

 ...can follow Provide positive and constructive feedback Maintains an understanding of and follows all applicable federal, state, airport, and company regulations, policies and procedures GAT Airline Ground Support, as an equal opportunity employer, makes hiring... 

Atlas Advanage

Entry Level Business Manager Job at Atlas Advanage

 ...We're looking for an Entry Level Business Manager that is motivated, passionate and opportunistic. The direct communicator to our consumer is you. Therefore, we are looking for individuals that have strong communication skills and customer service experience. The Entry... 

BondiBoost

Ecommerce Specialist Job at BondiBoost

 ...Position Overview: We are looking for an eCommerce Specialist to support the execution of site updates, digital merchandising, CRM campaigns, and day-to-day reporting. In this role, you will contribute to the ongoing optimization of our online store, assist in enhancing... 

Planet Interactive

SEO Manager Job at Planet Interactive

 ...SEO Manager Responsibilities: Develop and shape the organic search strategy for various products and services across digital platforms...  ...intent, and optimize copy for improved visibility on search engines Collaborate with cross-functional teams, including content,... 

Facebook

Hardware System Engineer Job at Facebook

 ...CA Meta Reality Labs - Hardware System Engineer Meta is looking for an experienced...  ...defining electrical characterization/validation test methodologies for AR Smart...  ...Bachelor's degree in electrical engineering, Computer Science or equivalent experience ~...